LUEX offers the most extensive and best selection of surf trips worldwide.
Provider independence and quality are our mission.
Our goal is that our customers can find the perfect surf trip, tailored to their needs, in one place.
It all started with two handsome gents in a crowded lineup somewhere in Sydney in 2007. Initially, Tim and Henne had the idea of running some boats in the Maldives, trying to create once-in-a-lifetime experiences for people bold enough to trust the expertise and vision of two boardsport junkies turned tour operators.
After a few successful go's in the Maldives, the company quickly grew in size, heads, and dreams, adding snow trips as another element to disrupt the lifestyle travel market.
Fast forward, with a few logo tweaks and name changes (From Lineupexplorers to LUEX) under our belts, we are a small-ish team of travel and action sports fanatics zig-zagging oceans and slopes to provide you with 500+ of the world's most memorable trips while working tirelessly on
ways to push our digital product experience to become the leading place online to find, customize and book trips.
We have grown from a humble start-up to one of the world's leading online surf & snow travel agencies by providing unbiased, operator-independent expert advice. To guarantee the best travel experience out there, we develop technology-driven booking services.
We don't own, run or control any of the trips but rather connect travelers with operators/suppliers of once-in-a-lifetime sports travel experiences and products. Your trip - orchestrated according to your taste, budget, style and skill level.
By doing so, we guarantee to mediate curated travel experiences that are 100% right for you and your needs.
Wherever you want to go, whenever you want to go, we make sure to connect you with the best, most reputable suppliers while providing safe booking options, best price guarantee and customer service with love.
It's pretty simple. We have been in your shoes, and we think we all deserve better! We can all agree that finding, comparing and booking your dream vacation that includes hotels and rooms plus extra services like guiding, coaching, transfers, rental, helicopters, and the lot can be overwhelming. It's a time killer in the worst sort of way and throwing endless options, availabilities and different rates your way just adds to the problem.
We want to filter out the noise for customers by simplifying processes while sharing our passion and experience to create meaningful travel experiences for you.
The process leading up to a trip should be filled with excitement, Pinterest location searches, and daydreams. However, the opposite is often the case, and people find themselves frustrated and lost in a sea of options.
Traveling should be simple. Traveling should be more than just trading one place for another for a while. And it should never be complicated.
We're working hard to simplify how the booking experience is delivered so our clients can focus on the good stuff and leave the rest up to us. We encourage you to get off the beaten path to seek out new destinations, discover new cultures, and safely experience the world's most incredible adventures. Because in the end, the experience is everything.
We're working hard to ensure you get the most transparent travel experience found online. We have the largest selection of surf and snow experiences and go above and beyond to add new destinations regularly. We have long-lasting relationships with almost all of our partners, which is why we can offer you the best possible rates for your trip - guaranteed!
We don't just sell you a holiday, but we want to make sure that we find you a trip that's made for you. We invite you to see traveling through our eyes while making sure you create your own memories.
Yes, we all work for a company that sells trips, but more importantly, we are all surfers, freeskiers, snowboarders, skaters, action sports heroes, and everything in between who travel. We know the pains and frictions you endure when trying to find, compare and book your trips because we endure them too. It's time to do something about it!
We developed a tool that will disrupt the industry by providing customers with a revolutionary way of searching, comparing, and booking trips (and all the add-ons) in real time.
Bookthrough lets you check availability, compare rates, and customize your dream trip with add-ons in minutes at the comfort of your own home. It virtually eliminates long-winded email chains, cuts down booking time to a minimum, and cures logistical headaches in just a few clicks. Thanks to Bookthrough, we are able to create the most intuitive, seamless, and rewarding trip experience in the world for you.
While Bookthrough is doing all the heavy lifting for you (and us), we'll never lose what got us to where we are today in the first place. Customer service with love. We're passionate about what we do and want you to enjoy traveling as much as we do.
From us, you'll get unbiased, provider-independent and objective expert advice with best price guarantee. We'll stand up for you when the going gets rough and dedicate all of our time to help you find the perfect trip tailored to your needs at no cost. Because travel is special.
1. Search & Browse or Contact Us
Search and browse our website. Our spot world map, facetted search, our quicklinks for surf and snow will make it easy for you to find what you are looking for.
Alternatively you can contact us straight away. We offer email, call back, phone, skype and live chat options.
2. Customize YOUR Offer:
Our LUEX experts will assist you to tailor the packages to your requirements and will offer you several options.
3. Confirm & Pay:
After you have decided on a specific package we will send you a formal offer with a login to our booking system. You can then confirm and pay online. We accept bank transfers, Master Card, Visa and American Express.
Very easy!
If you are traveling as a group and multiple people want to pay for the booking you can use our group payment feature! To set up a group payment and pay for the booking as group members follow these steps:
If you need any help setting up a group payment, contact us and we will be happy to assist you.
Unfortunately almost none of our partners are able to provide real time availability. Therefore we are not showing any availability information on our website. Please contact us and provide your travel dates or the time window which you are fully flexible within. We will suggest you the best available options then.
Plenty of Sick Trips
LUEX offers the largest selection of trips worldwide. Therefore we have the best chances of all of our competitors to find what really suits YOUR requirements. Most of our competitors offer only a limited selection of 40-50 travel packages. But there is much more on offer. LUEX made an extra effort and is now able to offer several hundred of options. If you don’t find YOUR trip with us you won’t find it anywhere!
Objective Expert Advice
Experienced surfers, skiers or snowboarders will assist you and will recommend the options that really suit YOUR needs and requirements.
Many of other agencies run their own trips and may tend to recommend those to you. Or the resorts/camps may tend to overpromise to win your business if you contact them directly. We recommend to be very well aware of that!
LUEX is the only completely independent agency and our only goal is to make YOU happy with YOUR needs and YOUR requirements.
Best Price Guarantee
We will beat/match every price offered to you by any other agency or by the resort/camp/boat operator directly. LUEX guarantees you the lowest price and you will still enjoy the excellent service we offer. That is a LUEX’ guarantee!
Safe Bookings
Yes, booking with us reduces your risk to the highest possible degree. We are a official registered company in Europe and are liable for everything we do. We are also official retailer and partner of Visa, Master Card and American express. If you pay your LUEX' trip with one of those cards you are protected by the credit card companies according to their terms. We have also tested our partners by different means and can certify a high level of service and professionalism.
We have put a lot of money, time, effort and heart into LUEX. We live on repeat business and would love you to book again and again with LUEX in the future. Therefore we will do our best to make you happy!
Last but not least, your personal information is encrypted and transmitted without risk using a Secure Sockets Layer (SSL) protocol.
Service
We offer plenty of services such as:
- Easy Contact
- Call us, Call Back, Skype, Live Chat and certainly email
- 24hrs response on inquiries
- Knowledgeable and friendly sales team
- We speak your language:
- English, Spanish, French, German, Dutch and many more languages
- 24/7 emergency hotlines
- Convenient online booking system
- All types of payment methods:
- MasterCard, Visa, American Express
- Bank Transfers
- Insurances
- Flight assistance
We will just go the extra mile for you and will assist you all the way from contacting us to the day you will return from your trip!
Internet Convenience
We offer a state of the art website which makes it for you to find what you are looking for. Our spot world map, facetted search our quicklinks for surf and snow will make it easy for you to find what you are looking for. After you have decided on a specific package we will send you a formal offer with a login to our booking system. You can then confirm and pay online. We accept bank transfers, Master Card, Visa and American Express.
Yes, booking with us reduces your risk to the highest possible degree. We are a official registered company which is liable for everything we do wrong on our side. We are also official retailer and partner of Visa, Master Card and American express. If you pay your LUEX' trip with one of those cards you are protected by the credit card companies according to their terms. We have also tested our partners by different means and can certify a high level of service and professionalism.
We have put a lot of money, time, effort and heart into LUEX. We live on repeat business and would love you to book again and again with LUEX in the future. Therefore we will do our best to make you happy!
We are only the agent and not the owner/operator. Therefore we cannot control the actual operation of the trips. In any case you will experience the same standard and quality as if you booked directly with the owner/operator. And with us you are even safer. While claims are handled by the owner/operator we will support you to get your claims through if justified. As a large agency we can put quite a bit of pressure on our partner operators. We also know which owners and operators are reliable and trustworthy. Just ask our objective experts!
Yes, in fact most of our trips are tailor made. Just contact us and we will arrange everything to your needs.
Yes, most definitely. We have plenty of surf clubs, university groups, companies, stag and hen as well as larger groups of friends that book with us. Just let us know your details and we will arrange any kind of trip for you.
Yes, you can cancel any time. But depending on the time you cancel a cancellation fee may apply. Usually 100% for cancellations within 2 months before trip start date. And usually 20% for cancellations more than 2 months before trip start date. But that depends on the actual terms of the package you book with us. Please check the package description and terms or just contact us.
We keep your personal information in our database. It will add to your convenience for your booking. However, we guarantee that no information will be passed on to any third party, nor will we use the information you have stated in any way that you haven't agreed to.
We are an officially registered corporate entity in Germany. See details here:
Because we always want to provide the lowest possible rates for our clients. Our partners and operators run their business from different parts of the world and in their currencies. To avoid negative impacts of currency fluctuations we quote rates in the original currency. But you can always pay LUEX the equivalent amounts in EUR or USD to make it as easy as possible for you. We certainly also accept bank transfers, Master Card, Visa and American Express. Just choose your preferred payment method in our online booking channel.
We have grown from a humble start-up to one of the world's leading online surf & snow travel agencies by providing unbiased, operator-independent expert advice. To guarantee the best travel experience out there, we develop technology-driven booking services.
We don't own, run or control any of the trips but rather connect travelers with operators/suppliers of once-in-a-lifetime sports travel experiences and products. Your trip - orchestrated according to your taste, budget, style and skill level.
By doing so, we guarantee to mediate curated travel experiences that are 100% right for you and your needs.
Wherever you want to go, whenever you want to go, we make sure to connect you with the best, most reputable suppliers while providing safe booking options, best price guarantee and customer service with love.
LUEX offers the most extensive and best selection of surf trips worldwide.
Provider independence and quality are our mission.
Our goal is that our customers can find the perfect surf trip, tailored to their needs, in one place.
All our experts are surfers and part of the lifestyle.
Our experts know the destinations/spots personally or are in close contact with local surfers or suppliers.
We are supplier-independent. We only offer trips that fit the needs of our customers.
We guarantee to beat any price on the market.
It is not cheaper to book directly with the supplier.
We do not charge a fee for our expert advice.
We offer professional booking tools for our customers.
Secure payment functions for all currencies.
Payment options for groups and instalments.
You're talking to real people, not automated chats or bots.
We'll stand up for you when the going gets rough.
We are insiders and want you to enjoy the surf lifestyle as much as we do.
Unbiased, independent, technology driven! We don't own, run or control any of the trips but rather connect travelers with operators/suppliers of once-in-a-lifetime sports travel experiences and products. Your trip - orchestrated according to your taste, budget, style and skill level and backed by our technology-driven booking services and support